Terms and Conditions
Terms & Conditions for Individual Bookings
For individual bookings payment for each person must be made in full, by cash on board the boat on the day. (sorry we dont have ETPOS).
Any person that has confirmed an individual booking and fails to turn up will still be liable for payment of the trip, and invoiced via email. Payments must be made within 5 days of receipt of the invoice.
We will attempt to give you as much notice as possible of a cancellation due to weather, although its generally the night prior to the trip as this will be the most accurate forecast we can get. A notification email will be sent to you, via the details you provided on-line at the time of booking. In the event there is a breakdown in the email notification system – usually caused by incorrect entry at the time of booking – it is the customers responsibility to check the online booking calendar to ensure the trip isn’t cancelled.
Unfortunately there may be occasions due to sudden changes in conditions when we are forced to cancel directly before the trip, or even shorten the trip while in progress. If we have to shorten your trip due to bad weather or boat malfunctions, we will refund a proportion of the cost of the trip, based on the remaining trip time. We will attempt to give you as much notice as possible of a cancellation due to weather.
All passengers are expected to be available at the departure point at least 20 minutes prior to the allocated time of departure. Failure to turn up on time may result in the boat leaving and the customer missing the trip, and will still be liable for payment of the trip.
Passengers are required to comply with the quota management system and fishing regulations administered by government agencies.
Passengers with medical conditions that may be relevant during an emergency must advise the skipper upon boarding.
All children under the age of 14 must be accompanied by a paying adult. During the trip they must be actively supervised by their own adult caregiver at all times
If you get sea sick during a trip, no matter how long into it, the boat will not be returning to shore until its scheduled return time.
A reasonable amount of alcohol is permitted, however your safety and the comfort of other passengers is very important to us. Passengers are not permitted to be intoxicated and is at the discretion of the skipper. Ohiwa Fishing Charters reserves the right to safely remove any affecting passengers wherever we see suitable. In this instance a refund will not be given.
Ohiwa Fishing Charters has a no smoking policy on board the vessel during individual / shared trips.
Illegal drugs are not permitted on the vessel.
You must pay to repair or replace any damage you cause to the boat or its fittings. You will be asked to pay the cost of replacement for any rods and reels that you damage or lose overboard, even if accidentally.
You are not liable for any normal wear and tear or gear failures, such as reels jamming or rods breaking. Rods do occasionally break when used improperly, and we can advise you on this if you are unsure, so please just ask.
You must follow the skippers instructions at all times while on board. Our primary concern is for your safety, and you must comply with any instructions from the skipper immediately and without argument. This includes donning life jackets when asked to, due to unsafe weather conditions.
We reserve the right to publish pictures of your group, individual, child or children with the sole intent of advertising purposes. Please advise us if you do not wish to have your pictures published or used on our website or advertising material.
All personal gear brought on board is the responsibility of the passenger. Please ensure you have adequate insurance for such items if necessary. Ohiwa Fishing Charters will make no compensation for lost / damaged items.
Ohiwa Fishing Charters will not be held responsible for any injuries incurred to passengers whilst on board the vessel.
Upon confirming a group booking all members of the group shall be deemed to have read, understood and accepted these Ohiwa Fishing Charters “individual booking terms and conditions” .
Ohiwa Fishing Charters reserves the right to review and change these terms, conditions and policies at any time
Terms & conditions for private charters.
Full Day / Half day private charters (for bookings made after 20/12/22) a 50% depost is required at the time of booking to secure the charter. Please contact us directly to book your Full Day or Half Day charter and arrange payment.
Refunds will be offered in the event of a cancellation due to unsafe weather conditions or boat malfunction. Cancellations due to the weather are made solely by the Skipper.
In the event that we do have to cancel, another suitable date can be arranged by mutual agreement. If a suitable date can’t be found, you will receive a full refund of the deposit.
If the private charter is cancelled by the customer within 7 days of the trip, the deposit is non refundable.
Unfortunately there may be occasions due to sudden changes in conditions when we are forced to cancel directly before the trip, or even shorten the trip while in progress. If we have to shorten your trip due to bad weather or boat malfunctions, we will refund a proportion of the cost of the trip, based on the remaining trip time. We will attempt to give you as much notice as possible of a cancellation due to weather.
All passengers are expected to be available at the departure point at least 20 minutes prior to the allocated time of departure. Failure to turn up on time may result in the boat leaving and the customer missing the trip. No compensation will be made for “missed” trips.
Passengers are required to comply with the quota management system and fishing regulations administered by government agencies.
Passengers with medical conditions that may be relevant during an emergency must advise the skipper upon boarding.
If a passenger gets sea sick during a trip, no matter how long into it, the boat will not be returning to shore until its scheduled return time.
All children must be actively supervised by their own adult caregiver.
A reasonable amount of alcohol is permitted. Passengers are not permitted to be intoxicated and it is at the discretion of the skipper and a return to shore can be ordered.
Illegal drugs are not permitted on the vessel.
You must pay to repair or replace any damage you cause to the boat or its fittings. You will be asked to pay the cost of replacement for any rods and reels that you damage or lose overboard, even if accidentally.
You are not liable for any normal wear and tear or gear failures, such as reels jamming or rods breaking. Rods do occasionally break when used improperly, and we can advise you on this if you are unsure, so please just ask.
You must follow the skippers instructions at all times while on board. Our primary concern is for your safety, and you must comply with any instructions from the skipper immediately and without argument. This includes donning life jackets when asked to, due to unsafe weather conditions.
All children must be actively supervised by their own adult caregiver.
We reserve the right to publish pictures of your group, individual, child or children with the sole intent of advertising purposes. Please advise us I you do not wish to have your pictures published or used on our website or advertising material.
All personal gear brought on board is the responsibility of the passenger. Please ensure you have adequate insurance for such items if necessary. Ohiwa Fishing Charters will make no compensation for lost / damaged items.
Ohiwa Fishing Charters will not be held responsible for any injuries incurred to passengers whilst on board the vessel.
Upon confirming a group booking all members of the group shall be deemed to have read, understood and accepted these Ohiwa Fishing Charters “group booking terms and conditions”
Ohiwa Fishing Charters reserves the right to review and change these terms, conditions and policies at any time.